At Flicha, we wish to see every project completed. However, since we also depend on other service providers (such as manufacturers, raw material providers, accessory suppliers, project labor contractors, other state suppliers etc.), there are times when things don’t go as perfectly as planned. Also, as customers too depend on other factors such as Flat Registration, Property title registration, transfer of the property or other circumstances relating to their personal and professional emergencies and demands. In such situations, we owe it to our customers to be fair and transparent, also allowing them to cancel the project if the situation demands on the following conditions.
Cancellation Reason | Order Stage | Eligibility | Refund |
---|---|---|---|
Change in Flicha Interiors policy | Design Stage | If policy change within 60 days of order booking | If the customer does not wish to comply with the change in policy, eligible for 100% refund. However, this non-acceptance has to be communicated by the customer within 48 hours of intimation of change in Flicha policy, there will be no refund otherwise. |
Change in Flicha policy | Design Stage | If policy change after 60 days of order booking | No refund (please refer to point (4) in notes below) |
Any other reason | Design Stage | Within 48 hours from order booking or site measurement visit, whichever is earlier | 100% Refund |
Any other reason | Design Stage | After 48 hours of order booking or site measurement visit, whichever is earlier | No Refund (please refer to point (5) in notes below) |
Any other reason | Production stage | Any time period | No refund and adherence to contract. (please refer to point (6) in notes below) |